Whenever the use or request of any service, where the disclosure of personal information is necessary, the users will guarantee its veracity, accuracy, authenticity, and validity. It is therefore the responsibility of the user to maintain up to date such information, in order to remain accurate at all times.
flowgy, as owners of the website, will use the information for the purposes stipulated below.
a. Contact: The user can contact flowgy, following the indications given in the section “Contact” on the website, to make requests, suggestions, complaints or any other generic communication. The data provided by the user will be used by the owner to respond to the requests and/or communications, and to get in contact with the user. The legitimacy base of this use is sustained by the consent given by the user. The information will be retained for 12 months, unless an alternative period has been stated
b. Get a Demo: The user can request that flowgy supplies them with specific information regarding their services, via the section designed for that purpose on the website. The identifying data and the contact details provided will be used by the owner to deal with the user’s requests, make contact with them, and offer them the requested information. The legitimacy base of this use is sustained by the consent given by the user. The information will be retained for 12 months, unless an alternative period has been stated.
a. Publicity related to the contracted services: When the user requests the services of flowgy, the latter can send commercial material related to the services contractually agreed. The legitimacy base of this use is sustained by the legitimate interest of the owner. The information will be retained for a duration of five years, unless the user opposes such action before the due expiration date, or if an alternative duration time has been applied.
b. Publicity by flowgy: Only in the case of explicit consent by the user, the information provided will be used by flowgy to send commercial communication via electronic media about our services. The legitimacy base of this use is sustained by the consent given by the user. The information will be retained for 12 months, unless an alternative period has been stated.
The user can revoke consent for the use of their information, exercising their right to the access, modification, suppression, portability, opposition and limitation of its use, by informing flowgy via E-mail at email@example.com, or in writing to the address mentioned above, and indicating the reference “Data Protection”. In both cases, the communication sent should be accompanied by official documentation which permits the correct identification, and thus avoiding access to your data by any other third parties. Finally, the user can communicate any modification in writing, or request its removal from the database, by indicating so, to any of the given addresses. At any moment the user can make a claim to the Control Authority.